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Tesla Coil Technology In A Lighter: How A 1,800°F Plasma Arc Cuts Through Wind, Rain, And Freezing Cold

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1,800°F Dual Plasma ArcThree times hotter than a butane flame — and there is no flame for wind to blow out.
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Tungsten-Tipped ElectrodesBuilt to hold conductivity for years, not weeks.
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Sealed Zinc-Alloy HousingGasket-sealed at the seam and rated for water exposure.
PyroX dual-arc plasma lighter
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USB-C RechargeableUp to 300 ignitions per charge. Full charge in about 90 minutes.
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Slide-Lock SafetyPhysically prevents the button from firing in a pocket.
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90-Day Money-Back GuaranteePlus free US shipping on every order.
Ben Carlisle

 By Ben Carlisle — Outdoor Gear Editor - 

★★★★★ 4.8/5 — 2,193 Verified Reviews & Counting

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Summary: Butane lighters were invented in 1932 and have not meaningfully changed since. PyroX™ replaces the flame entirely with a 1,800°F dual plasma arc — the same ionization physics used in plasma cutters, arc welders and spark plugs — in a sealed, USB-C rechargeable, pocket-sized unit that fires in wind, rain and freezing cold. It is currently available at an introductory $45 with free US shipping and a 90-day money-back guarantee. Click here to check availability before the introductory pricing ends.

Butane lighters were invented in 1932. The mechanism — a pressurized fuel cylinder, a flint wheel, a small open flame — has remained essentially unchanged for 93 years.

Wind blows the flame out. Cold thickens the butane. Water kills the spark. Drop it on concrete and it cracks. The technology has aged exactly the way every other 1932 technology has aged.

There is a replacement, and it does not use a flame at all.

The replacement is called an electric arc lighter — or more technically, a plasma arc lighter. Instead of igniting a fuel, it generates a high-voltage electric arc between two metal electrodes. The arc reaches approximately 1,800°F at its hottest point. It does not require fuel, does not require a flint, and is not affected by wind because there is no flame for wind to blow out.

This article explains what plasma arc lighters are, why they outperform butane in the conditions where butane fails, and what to look for if you are considering switching to one.

By the end, you will understand the underlying technology well enough to evaluate any plasma arc lighter on the market — and to decide whether the upgrade is worth $45 to you.

PyroX firing in driving rain
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The Technology — How A Plasma Arc Actually Works

A plasma arc lighter belongs to the same family of high-voltage ionization technology that Nikola Tesla pioneered in the 1890s. The principle is straightforward.

Inside the housing, a small step-up transformer takes the 3.7-volt output from a lithium-ion battery and steps it up to roughly 10,000 to 20,000 volts. That voltage is delivered across two metal electrodes positioned a few millimeters apart.

When voltage that high is applied across an air gap that small, the air itself ionizes — it becomes plasma. Electrons strip free from their atoms and flow across the gap as a visible, electrically conductive arc.

The temperature inside that arc is approximately 1,800°F. The same physics is at work in industrial plasma cutters, in arc welders, and in the spark plugs of every car engine on the road. The miniaturization of the technology — making it fit inside a pocket-sized device powered by a USB-rechargeable battery — is what is new.

Plasma arc jumping between two electrodes

To put that 1,800°F number in perspective: flowing lava sits at roughly 1,300°F. A standard butane flame at the wick is approximately 600°F.

The plasma arc at the electrode gap is roughly three times hotter than a normal lighter flame, and meaningfully hotter than molten lava. That is not marketing language — that is the temperature physics of ionized air at that voltage.

When you press the button on a plasma arc lighter, you are holding a controlled, miniature version of the same physics that powers a Tesla coil. There is no fuel, no flame, no flint, and no chemical reaction. Just ionized air at 1,800 degrees.
PyroX arc heating metal

⚠️ Introductory pricing on PyroX™ is still active — but stock is moving fast.

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Where This Technology Came From — The Same Plasma Arc Physics Used In Industrial And Military Applications

Plasma arc ignition is not new technology. It is one of the oldest industrial electrical principles still in commercial use today. What is new is making it small enough to fit in a pocket.

Before this same arc physics ended up in PyroX™, it was already running in five very serious places.

  1. Industrial plasma cutters. The arc-cutting machines that fabrication shops use to slice through structural steel run on the exact same underlying physics — ionized gas conducting a high-voltage arc between two electrodes. Industrial cutters scale it up to 20,000°F and tens of amps to cut metal. The pocket-sized version in your hand uses the miniaturized form of the same principle.
  2. Arc welders. Stick welding, MIG welding, and TIG welding all create a sustained electric arc between an electrode and a workpiece to melt and fuse metal. Every welder on a construction site is running the same family of ionization physics that powers a plasma arc lighter. The voltage and current are different. The principle is identical.
  3. Spark plugs. Every gasoline engine on the road — cars, motorcycles, lawn mowers, chainsaws, generators — relies on a high-voltage arc jumping a small electrode gap to ignite fuel inside the combustion chamber. That is exactly what is happening inside a PyroX™ at the moment you press the button. The fuel is just different.
  4. Military survival kits. Plasma arc lighters have been issued in military survival kits for years for the same reason hunters and backcountry guides switch to them: they fire reliably in conditions where flame-based ignition structurally cannot. Cold weather, wind, rain, altitude. The arc does not care about any of it. Consumer versions of the technology bring the same reliability principle to civilian use.
  5. NOLS outdoor leadership programs and search-and-rescue gear lists. The National Outdoor Leadership School — the gold-standard wilderness training program in the United States — recommends plasma arc lighters as primary ignition tools for cold-weather and high-altitude expeditions. Search-and-rescue teams carry them for the same reason. When ignition reliability is a safety issue and not a convenience, the plasma arc is the upgrade.
Torch lighter beside a welder in a workshop

None of this means PyroX™ is a military device, an industrial tool, or a survival appliance. It is a consumer product built around the same underlying physics those serious applications use. The same way a quartz watch on your wrist uses the same piezoelectric principle as the timing oscillator in a satellite — the physics is shared, the form factor is different, and the consumer benefits from the engineering lineage.

The point is simple. Plasma arc is not a marketing gimmick. It is the technology you already trust every time you start your car, every time you light a backyard fire pit with a long-stem lighter at the hardware store, and every time you watch a fabrication shop cut a steel plate. PyroX™ just puts that same family of physics into a pocket.

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Why Butane Fails — And Why Plasma Arc Doesn't

A standard butane lighter works by releasing pressurized gas across a small flint-and-wheel ignition. The wheel scrapes off tiny particles of ferrocerium, which ignite from friction. The resulting spark ignites the gas stream. The flame is what does the work.

This mechanism has three structural weaknesses.

Weakness 1 — The flame is exposed. A small open flame is one of the most fragile combustion events in everyday use. Any moving air faster than approximately 6 miles per hour disrupts the fuel-oxygen mixture enough to extinguish the flame. This is why a standard lighter fails on a windy hillside, in a moving vehicle, or on a boat. There is no way to engineer around it without enclosing the flame, at which point it stops being a lighter.

Weakness 2 — Butane is temperature-sensitive. Liquid butane boils at 31°F. Below freezing, the vapor pressure inside the cylinder drops significantly, which is why standard lighters become harder to ignite in cold weather and frequently fail to spark at all below 20°F. Hunters, ice fishermen, and winter campers all deal with this every year.

Weakness 3 — The flint wears. Ferrocerium is consumed every time the wheel turns. A typical disposable lighter has roughly 3,000 ignitions of flint material. Once it wears out, the lighter is dead even if there is butane remaining. Most users throw the entire unit away.

Plastic disposable lighters versus the PyroX plasma arc lighter

A plasma arc lighter eliminates all three of these weaknesses because none of the underlying mechanics apply. There is no flame to blow out. There is no fuel that becomes sluggish in cold. There is no flint to wear out. The arc is generated electrically and behaves the same at 90°F or -10°F.

This is the reason plasma arc lighters have become standard issue in military survival kits, NOLS outdoor leadership programs, and serious EDC gear lists. They solve a problem that butane structurally cannot solve.

PyroX arc melting ice in freezing conditions
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What To Look For — The Five Things That Matter In A Plasma Arc Lighter

Not all plasma arc lighters are built equally. Most of what is sold at gas stations and on low-end ecommerce listings is made cheaply enough that it fails within a few months. Choosing a unit that lasts requires checking five specific things.

  1. Arc geometry. Single arc, dual arc, or cross arc. A single arc is cheapest but struggles with anything larger than a cigarette tip. A dual arc provides two parallel arcs that ignite a wider area — better for cigars, candles, kindling, and stoves. A cross arc creates an X-pattern that ignites the widest area but consumes battery faster. PyroX™ uses a dual-arc configuration — the most practical balance for outdoor and EDC use.
  2. Battery capacity. Cheap units use 200–300 mAh batteries that deliver around 50 ignitions per charge. Better units use 500–800 mAh batteries that deliver up to 300 ignitions per charge. PyroX™ is in the latter category. A USB-C charge to full takes approximately 90 minutes.
  3. Housing material. Plastic housings crack and fail. Zinc alloy is the minimum acceptable standard. Aluminum is lighter and more corrosion-resistant. Both should be sealed against water ingress with a rubber gasket at the seam. PyroX™ uses a sealed zinc-alloy housing rated for accidental submersion.
  4. Safety lock. Without a physical safety lock, a plasma arc lighter can discharge inside a pocket if the button is pressed against clothing or other gear. This is not a hypothetical risk — it is the single most common complaint about cheap units. PyroX™ has a slide-lock that physically prevents button activation when engaged.
  5. Electrode quality. The two metal prongs that generate the arc wear over time. Cheap units use low-grade steel that pits and corrodes within weeks of regular use. Quality units use tungsten or tungsten-coated electrodes that maintain conductivity for years. PyroX™ uses tungsten-tipped electrodes.
Diagram of the PyroX dual-arc plasma lighter
The difference between a $9 gas-station plasma lighter and a quality unit like PyroX™ is not the technology — both use the same underlying principle. The difference is the five things above. Most buyers do not know to ask about any of them.
PyroX charging via USB-C cable
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Performance In The Field — What Plasma Arc Actually Does Where Butane Quits

The interesting thing about plasma arc lighters is not how they perform in normal conditions — every lighter works on a kitchen counter. The interesting thing is what happens at the edges, where butane structurally cannot compete.

In sustained wind. Butane lighters become unusable above approximately 6 mph of sustained wind. A plasma arc lighter is functionally unaffected by wind up to and beyond hurricane force, because wind cannot interact with an arc the way it interacts with a flame. Tested behavior is identical at 0 mph and 40 mph.

In cold weather. Butane vapor pressure drops below useful levels around 20°F. A plasma arc lighter is constrained only by the lithium-ion battery, which performs reliably down to roughly 0°F and marginally below. For hunters in cold climates this is often the deciding factor.

In rain. A butane lighter exposed to driven rain typically fails as water contaminates the fuel port or the flint wheel. A sealed plasma arc lighter with a proper gasket is functionally waterproof. The PyroX™ housing has a rated seal at the seam and is unaffected by sustained rain.

On damp tinder. The concentrated heat of a 1,800°F arc applied to a single point of damp tinder evaporates surface moisture faster than a spread-out butane flame. Field reports consistently describe damp wood and damp birch bark igniting from a sustained arc contact where a butane flame would have failed.

On hard surfaces. A metal-cased plasma arc lighter survives drops onto concrete that destroy a plastic butane lighter immediately. This matters more than it sounds — most lighter failures in the field are not running out of fuel, they are physical damage.

None of this is magic. It is the predictable result of using a different physical principle to generate ignition. The flame era is ending the same way the kerosene era ended.

Lighting damp tinder with the PyroX arc
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What You'll Actually Use It For — The Real Daily Applications

The marketing for plasma arc lighters focuses on extreme conditions, but most owners use the lighter for the ordinary tasks that disposable lighters fail at every day. The 1,800°F dual arc handles all of them without complaint.

Cigars and pipes. The dual-arc geometry delivers a wide, even ignition pattern that lights the full diameter of a cigar without scorching the wrapper or imparting butane taste. Pipe smokers report the same advantage with bowl tobacco. The arc is hot enough to ignite the leaf cleanly, fast enough that you are not holding the button for an uncomfortable amount of time.

Cigarettes. The traditional use case — outdoors, in wind, on a moving boat, at a tailgate in cold weather. The places where a Bic fails most reliably are the places a plasma arc fires first click.

Candles. Long taper candles, deep jar candles where a normal lighter cannot reach the wick, birthday candles, emergency candles during a power outage. The dual arc reaches into the jar; the heat catches a stubborn wick instantly.

Gas grills and stoves. The piezo igniter on most gas grills fails within a few years — everyone who owns one has experienced this. Lighting the burner with a plasma arc lighter is faster than fishing for a long match, and the arc is wide enough to catch the gas reliably the first time.

Fireplaces, fire pits, and wood stoves. The arc applied directly to crumpled newspaper, fatwood, or dry kindling ignites it in seconds. Damp kindling that would defeat a butane lighter still ignites under sustained arc contact — the concentrated 1,800°F heat boils off surface moisture faster than a flame can.

Camping, hunting, fishing, and EDC. Backpacking stoves at altitude. Charcoal in a campfire ring. Smoker chimneys. Tinder in damp wood. The applications where reliability is not a convenience — it is the difference between a hot meal and a cold one.

Emergency and preparedness. Power outage candles. Generator starts on cold mornings. Backup ignition for a propane heater. The kind of utility you do not think about until you need it.

Lighting a camping stove on a hunting trip
One device. Every ignition task in a typical household and a typical outdoor kit. The dual arc handles all of it because the underlying physics works the same way regardless of what is being lit.
Lighting fatwood in a fire pit with PyroX
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The Cost Math — Why $45 Once Replaces $300 Over Five Years

The cost argument for plasma arc lighters is rarely made clearly, but it is the most concrete reason to consider one.

The average household goes through approximately 50 disposable lighters per year — at gas stations, hardware stores, and dollar shops. Average cost per lighter is roughly $2. That is $100 per year in disposable lighters across an average household.

Add the cost of butane refill canisters for the larger lighters in the kitchen and the grill, plus replacement flints, and the average household spends approximately $130 per year on ignition consumables.

One PyroX™ at $45 with up to 300 ignitions per charge replaces the entire disposable-lighter category. The electricity cost of recharging it from a USB port is approximately $0.01 per month.

Over five years, the math works out to roughly $650 spent on disposables versus $45 spent on a single plasma arc lighter. The payback period on the PyroX™ purchase is approximately four months for an average household.

Most buyers do not switch to plasma arc lighters for the cost savings. They switch because the lighter actually works in the conditions where they need it. The cost savings are a bonus that few people bother to calculate.

PyroX plasma lighter on a butcher block
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What Owners Are Saying — Field Reports From PyroX™ Users

⭐⭐⭐⭐⭐

"Hunt elk in the Bridger Range every fall. Standard Bic freezes at altitude before sunrise. The PyroX fires first click at 12°F. That alone makes it worth the upgrade. The USB charging is convenient — I top it off from the truck every couple of days."

- Tyler Reynolds, Bozeman, MT

⭐⭐⭐⭐⭐

"I used to keep a drawer full of lighters in the cab. Always one of them would be dead when I needed it. Got the PyroX six months ago and that drawer is empty now. Charges off the cab USB. Just works."

- Daniel Bauerle, long-haul trucker, OH

⭐⭐⭐⭐⭐

"I lead winter backpacking trips at altitude. Reliable ignition is a safety issue, not a convenience. The PyroX has been my primary stove lighter for two seasons. Performs the same at -5°F as it does at 70°F. I tell every client to upgrade."

- Mei Lindquist, backcountry guide, CO

⭐⭐⭐⭐⭐

"I work with high-voltage arcs every day at my job. The technology in this thing is solid. Tungsten electrodes, sealed housing, real safety lock. At $45 it is a fair price. At a gas station you would pay $20 for one that fails inside three months. I have had mine since the spring."

- Mark Sutherland, welder, TX

⭐⭐⭐⭐⭐

"Bought this for my husband but I use it more than he does. Lights the gas grill, the smoker, the candles, the fireplace. The dual arc is wide enough to actually catch a wick. I have not bought a long lighter since."

- Carla Thompson, grill enthusiast, GA

⭐⭐⭐⭐⭐

"Carried plasma arc lighters in survival kits for years. This is the first consumer version I have used that has the same build quality. Sealed housing, real safety lock, and the battery actually holds its charge between uses. Bought two — one for the boat, one for the truck."

- Walter Petersen, retired Navy, FL

⚠️ Introductory pricing on PyroX™ is currently at $45 with the discount applied. This pricing is part of the launch promotion and is not permanent.

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The Bottom Line — Is PyroX™ Worth The Upgrade?

PyroX™ is a plasma arc lighter built to the higher end of the specifications described in this article: dual-arc configuration, tungsten-tipped electrodes, sealed zinc-alloy housing, slide-lock safety, USB-C rechargeable battery with up to 300 ignitions per charge.

It is not the cheapest plasma arc lighter on the market. It is also not the most expensive. It is built to the specifications that actually matter — the ones most buyers do not know to ask about.

PyroX™ is currently available at the introductory discount price of $45 with free US shipping and a 90-day money-back guarantee. If after 90 days it has not earned its place in your pocket — contact the company and receive a full refund.

The 1932 lighter design has had a 93-year run. It has not aged well. The replacement uses different physics, fewer consumables, and works in the conditions where the original fails.

Whether the upgrade is worth $45 to you is the only question left. For the people who actually need a lighter to work — the hunters, the campers, the truckers, the guys who work outside in the cold — the answer is usually yes.

The PyroX black pen-style plasma lighter
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How Much is PyroX™?

A quality dual-arc unit with tungsten electrodes and a sealed housing normally sells for $90. For the launch promotion, PyroX™ is available at an introductory 50% discount — $45 — with free US shipping.

And because most owners end up wanting one for the kitchen, one for the truck and one for the camping kit, you get an even bigger discount for buying multiple units.

But don't wait — this offer won't last long. The introductory price is part of the launch promotion and is not permanent.

PyroX dual-arc plasma lighter

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How Do I Order PyroX™?

PyroX™ is only available from the official website — this price is NOT available on Amazon or in retail stores.

  1. Click the link below to visit the secure order page.
  2. Choose your PyroX™ package with as many units as you would like.
  3. Enter your shipping and payment information, and click "Complete My Order."

That's it! Your PyroX™ ships free within the US and is backed by a 90-day money-back guarantee. If it does not earn its place in your pocket, contact the company and receive a full refund.

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The PyroX dual-arc plasma lighter Stock level

TIP: PyroX™ is currently available at a special introductory price — just $45 — with free US shipping and a 90-day money-back guarantee. Stock is limited — order now before this offer expires.

⚠️ UPDATE: As of — High demand has significantly reduced available inventory. Lock in your order while the discount is active — SPECIAL DISCOUNT + FREE US SHIPPING. NOTE: This price is NOT available on Amazon or in retail stores.

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  • Nathan Whitfield

    This is the first article on plasma lighters I have read that actually explained how the technology works. The five things to look for section saved me from buying a $12 piece of junk on Amazon last week. Ordered the PyroX instead.

    Like ·  Reply ·  1.3k ·  12 min

  • Jonathan Marchetti

    Drove trucks for 22 years. The butane lighter in my cab has failed me at least 200 times. Got a PyroX six months ago and have not bought a lighter since. The cost math in this article is conservative if anything.

    Like ·  Reply ·  2.1k ·  29 min

  • Patricia Donnelly

    Backcountry guide here. Glad to see a real explainer on this rather than the usual hype articles. The point about butane vapor pressure at low temperatures is exactly why my clients keep failing to light their stoves at altitude. Plasma arc solves it.

    Like ·  Reply ·  1.9k ·  44 min

  • Kevin O'Halloran

    The tungsten electrode point is the difference between a lighter that lasts five years and one that lasts five months. Most consumers do not know what to ask about and end up with cheap units. This article actually lays it out.

    Like ·  Reply ·  2.4k ·  1 hr

  • Theresa Vasquez

    Got one for the kitchen and the grill. Dual arc lights wicks instantly. Saved a ton on those long lighters I used to buy at the hardware store. Husband uses it for his cigars too.

    Like ·  Reply ·  1.5k ·  1 hr

  • Robert Lindgren

    Retired Navy. Carried plasma lighters in survival kits overseas. This consumer version is built to spec — sealed housing, real safety lock, the battery actually holds charge. Bought two. One for the boat, one for the truck.

    Like ·  Reply ·  3.2k ·  2 hr

  • Susan Hammond

    My husband is an avid hunter and his lighter freezes every November opening week. Ordered the PyroX as an early Christmas present. Anyone know how long shipping takes?

    Like ·  Reply ·  894 ·  2 hr

    • Brian Kowalski

      @Susan Hammond Mine came in 5 business days. Free shipping with my order. Husband will love it.

      Like ·  Reply ·  412 ·  1 hr

  • Greg Mahoney

    Cigar smoker for 30 years. Butane torches always leak, always need refills, always seem to be empty when guests come over. The PyroX dual arc lights a cigar perfectly without affecting the taste. Big upgrade.

    Like ·  Reply ·  2.7k ·  3 hr

  • Erica Fitzgerald

    Was skeptical of the $45 price but the article math convinced me. We burn through Bics like nothing. Ordered one for the kitchen and one for camping. Will report back.

    Like ·  Reply ·  1.1k ·  3 hr

Recommended:

★★★★★

4.8 | 2,193 Reviews

PyroX™ Dual-Arc Plasma Lighter — 1,800°F Tesla Coil Technology

Dual-arc plasma — 1,800°F ionization temperature
Tungsten-tipped electrodes — built to last years
Sealed zinc-alloy housing — rated for water exposure
USB-C rechargeable — up to 300 ignitions per charge
Slide-lock safety — prevents accidental discharge
90-day money-back guarantee + free US shipping
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Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly. If you believe a child has provided us with their information, please contact us at [email protected] or (888) 426-8523.

8. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws: Access and Correction: You may request access to, update, or correct your personal information by contacting us at [email protected] or (888) 426-8523. Deletion: You may request deletion of your personal information, subject to legal retention requirements (e.g., for tax or audit purposes). Contact us at [email protected] to make a request. Opt-Out of Marketing: You may opt out of promotional emails or newsletters by clicking the “unsubscribe” link in our emails or contacting us at [email protected]. Note that you may still receive transactional emails related to your orders or Membership Program. Membership Program Cancellation: If enrolled in our Membership Program, you can cancel at any time to avoid future charges by contacting us at [email protected], (888) 426-8523, as outlined in our Terms of Service. Do Not Track: Our Website does not currently respond to “Do Not Track” signals from browsers, as there is no uniform standard for such signals. However, you can manage tracking via cookie settings (see Section 4.2). For residents of California under the CCPA or other jurisdictions with similar laws, you may have additional rights, such as requesting a copy of the personal information we have collected about you or opting out of certain data sharing. To exercise these rights, contact us at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. For example: Order and payment information is retained for at least seven years to comply with tax and accounting requirements. Membership Program data is retained for the duration of your subscription and for a reasonable period thereafter to address customer support or legal needs. Non-personal information (e.g., analytics data) may be retained indefinitely in aggregated form. If you request deletion of your information, we will delete it unless required to retain it for legal or operational purposes.

10. International Data Transfers

If you are located outside the United States, be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers and operations are located. By using our Website or services, you consent to this transfer. We take steps to ensure that your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be effective upon posting the revised Privacy Policy on our Website at getpyrox.com/privacy. We will notify you of material changes via email or a prominent notice on the Website, where required by law. Your continued use of our Website or services after such changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: Email: [email protected] Phone: (888) 426-8523 (available 9 AM - 5 PM EST) Online Support: getpyrox.com/supportMailing Address:30 N Gould StreetSheridan, Wyoming 82801 Do not send product returns to this address. Contact our support team for return instructions. Thank you for choosing PyroX as your product provider. Subscribe to Our Newsletter Get the latest information on events, sales, and offers by subscribing to our newsletter. You can opt out at any time by following the unsubscribe instructions in our emails. © 2026 PyroX. All Rights Reserved.

Terms of Service

Terms of Sale and Conditions of Use for getpyrox.com IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE AND CONDITIONS OF USE BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (SEE SECTIONS 15 AND 16). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS. Your use of getpyrox.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by PyroX (“we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever. These Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of laws principles. THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 17 OR IF YOU OPT-OUT. You can review the most current version of the Terms at any time on this page (https://getpyrox.com/terms). We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES.

TABLE OF CONTENTS

WEBSITE USE PRIVACY & SECURITY DISCLOSURE GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS PRODUCTS SOLD FOR PERSONAL USE ONLY You further agree that any products or services you purchase from us on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website. MODIFICATIONS TO THE WEBSITE AND PRICES PAYMENT ORDER PLACEMENT AND ACCEPTANCE MEMBERSHIP PROGRAM SHIPPING DELIVERY CONFIRMATION MONEY BACK GUARANTEE STANDARD RETURNS AND REFUNDS POLICY; LIFETIME WARRANTY SOCIAL MEDIA DISCLAIMER OF WARRANTIES DISCLAIMER OF LIABILITIES DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER INDEMNIFICATION THIRD-PARTY WEBSITES AND LINKS TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE ELECTRONIC COMMUNICATIONS ASSIGNMENT NO WAIVER SEVERABILITY TERMINATION SMS PERMISSIONS ENTIRE AGREEMENT QUESTIONS OR ADDITIONAL INFORMATION

1. Website Use

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You affirm you have the legal capacity to enter into this Agreement.

2. PRIVACY & SECURITY DISCLOSURE

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You affirm you have the legal capacity to enter into this Agreement.Our privacy policy may be viewed at getpyrox.com/privacy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.

3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it. You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing vulgar, abusive, obscene, or defamatory material; (3) soliciting others to perform or participate in any unlawful acts; (4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances; (5) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (7) submitting false or misleading information; (8) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the security features of the Website; or (11) any other unlawful act. We reserve the right to terminate your access to the Website or any of its services if we determine that you (1) do not comply with these Terms of Sale; (2) provide false, inaccurate, or incomplete information during our registration process; (3) engage in any conduct that would otherwise harm any of our rights or interests in the Website, services, or other property; or (4) for any or no reason whatsoever without prior notice to you. We may take any other actions necessary in this regard or seek any remedies permitted by law.

4. PRODUCTS SOLD FOR PERSONAL USE ONLY

You further agree that any products or services you purchase from us on or through the Website will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website.

5. NO PROFESSIONAL ADVICE AND DISCLAIMER OF CLAIMS

The material on the Website is provided for general informational purposes only and is not intended to provide professional advice of any kind, including but not limited to medical, legal, or financial advice. The statements made on this Website about the benefits of our products, such as improving luck, success, or energy, are based on traditional beliefs and cultural practices. These statements have not been evaluated by any regulatory body and are not intended to diagnose, treat, cure, or prevent any disease or condition. The effectiveness of our products is subjective and may vary from person to person. We make no guarantees regarding the outcomes or benefits you may experience from using our products. Always consult with a qualified professional before making decisions based on information provided on this Website. While we endeavor to provide accurate and current information on our Website, there may be information on our Website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We have made every effort to display as accurately as possible the appearance, colors, textures, or finishes of our products that appear on the Website. What you see will depend on your monitor and computer equipment and we are unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns and Refund Policy if you are unhappy with your purchase or contact us for more information on how we can best resolve your inquiry. You may also contact customer support by email at [email protected] or by calling us at (888) 426-8523. This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website. We do not make any guarantee that you will accomplish any specific goals or experience particular benefits from using our products. Your results may vary depending upon a variety of factors unique to you.

6. MODIFICATIONS TO THE WEBSITE AND PRICES

We reserve the right to modify or discontinue access to the Website (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of access to the Website. Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to refund, return or exchange only according to our Shipping Guide and Returns and Refund Policies. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made on this Website is void where prohibited.

7. PAYMENT

All charges are in U.S. Dollars. By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due. We and our third-party payment service providers may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly. Your credit card issuer may give you the right to opt-out of providing vendors and third-party payment service providers with your updated credit card information. If you wish to opt-out of your credit card’s updating service, you should contact your credit card issuer. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill you directly and seek payment by another method including a mailed statement.

8. ORDER PLACEMENT AND ACCEPTANCE

Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason. Products are also subject to availability. As there is a delay between the time when your order is placed and the time when the order is accepted, the stock of that particular item may change. In the event we deny your order or if any item becomes out of stock before we accept the order, we will notify you as soon as possible and you will receive a refund to your original form of payment. You understand and agree that we will not be liable for any losses or damages that may result from our refusal to provide you any product or service. We reserve the right to require additional information before processing any order. IMPORTANT: Depending on the front-end product you purchase, you may be eligible to receive a free trial for one of our Membership Programs. By checking the box to agree to these Terms and completing your purchase, you expressly consent to enrollment in the Membership Program associated with your selected product, if applicable. This enrollment is a negative option feature, meaning your membership will automatically continue and you will be charged unless you affirmatively cancel before the end of the trial period or any subsequent billing cycle. All material terms of the Membership Program, including the trial length, recurring charges, billing frequency, and cancellation instructions, are clearly disclosed here and on the checkout page prior to purchase. Your agreement to these Terms by checking the box constitutes your express informed consent to this enrollment and the associated charges, if applicable.

9. MEMBERSHIP PROGRAM

9.1. Enrollment and Consent

Depending on the front-end product you purchase through the Website, you may be eligible to receive a free trial for one of our Membership Programs as part of your purchase. By checking the box to agree to these Terms and completing your purchase, you expressly consent to this enrollment, if applicable, which provides access to exclusive benefits such as daily savings and discounts from over a million merchant providers in the food, hospitality, and entertainment industries. This is a negative option continuity program, meaning after a free trial period, your membership will automatically renew on a monthly basis with recurring charges unless you cancel. You acknowledge that you have read and understand all terms of the Membership Program, including the free trial, charges, billing frequency, and cancellation process, as disclosed here and on the checkout page, if applicable.

9.2. Free Trial Period

If enrolled, you may receive a free trial membership of 10, 14, 30, or 45 days, depending on the front-end product purchased and the offer selected at checkout. No charges will apply during the trial period except for the front-end product purchase price, applicable taxes, and shipping fees. The trial period begins on the date your order is processed.

9.3. Recurring Charges and Billing

If you do not cancel during the free trial period, your membership will automatically convert to a paid subscription. You will be charged a monthly membership fee of $29.95 to $49.95 (depending on the front-end product purchased) every 30 days thereafter, plus any applicable taxes, to the payment method provided at checkout. The exact fee will be clearly disclosed on the checkout page prior to purchase. Billing will occur on or around the same day each month as the end of your trial period. We may use an account updater service to automatically update your payment information if it changes (e.g., new card number or expiration date), and your membership will continue to be billed to the updated method unless you cancel.

9.4. Cancellation

You may cancel your membership at any time to avoid future charges. To cancel, you must contact us at least 48 hours before your next billing date. Cancellations can be made by emailing [email protected] or calling (888) 426-8523. Upon cancellation, you will retain access to membership benefits until the end of the current billing period, but no refunds will be issued for partial months. Monthly membership fees are non-refundable except as required by law.

9.5. Changes to Terms and Pricing

We reserve the right to change the Membership Program terms, including pricing, benefits, or trial lengths, at any time in our sole discretion. Any changes will be effective for future billing cycles and will be communicated to you via email or on the Website at least 30 days in advance, where required by law. Continued use of the membership after such changes constitutes your acceptance. If you do not agree to the changes, you may cancel as described above. 9.6. Compliance and Disclosures This Membership Program complies with applicable FTC guidelines for negative option marketing. All material terms are disclosed clearly and conspicuously before purchase. Your enrollment requires your express consent via checking the box to agree to these Terms. We do not engage in deceptive practices, and cancellation is simple and straightforward without unreasonable hurdles.

10. SHIPPING

We ship to addresses located in the United States and internationally. Please visit our detailed Shipping Guide for additional information regarding order processing, order handling, shipping times, and commercial couriers used. Accurate shipping address and phone number are required. We are not responsible for late shipments/missing shipments if you enter incorrect shipping address information. If you discover that you have made a mistake with your order after it has been submitted or wish to cancel your order after you placed it and before it has been shipped, please contact customer support by email at [email protected] or by calling (888) 426-8523 immediately. You must contact us as soon as possible in order to attempt to modify or cancel your pending order. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.

11. DELIVERY CONFIRMATION

Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the cardholder, even without a signature.

12. MONEY BACK GUARANTEE

12.1. We offer a Money-Back Guarantee on certain purchases within ninety (90) days for one-time purchases from the date that you placed your order for a full refund according to the terms found in our Refunds and Return Policy. The Money-Back guarantee is only valid on products purchased directly from getpyrox.com. Purchases that do not qualify for the Money-Back Guarantee are subject to our Returns and Refund Policy. Please contact customer support by email at [email protected] or by calling (888) 426-8523 to request a refund under our Money-Back Guarantee. 12.2. We will refund the entire purchase price for all approved refunds. Refunds will be issued to the same credit card or method of payment that was used to order the product. 12.3. Membership Program monthly payments are non-refundable, except as required by law.

13. STANDARD RETURN AND REFUND POLICY

We want you to be beyond satisfied with your experience with us so we have made returning or exchanging products easy. If you are dissatisfied with our product, or if it arrives damaged, please refer to our detailed Returns and Refund policy. After the shipping department receives your return, it generally takes 7-10 business days to process your refund. Once a return is processed, it may take up to 30 days for the return to be posted to your account, depending on your financial institution. If you have purchased a Lifetime Warranty, please refer to our detailed Lifetime Warranty Policy for more information.

14. SOCIAL MEDIA

This section applies to everyone who interacts with our social media presence, including comment sections, feeds, and other elements of social media presence viewable on Facebook, Instagram, YouTube, Pinterest, X (formerly Twitter), LinkedIn, or any of the many other available external third-party social media platforms we may use (“Social Media Presence”). The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect our opinions, and we have no obligation to monitor or remove user comments. If you see an offensive or inappropriate post or comment on our Social Media Presence, you should report it to the operator of the applicable site or platform using the procedures they have established for that purpose.

15. DISCLAIMER OF WARRANTIES

EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO, AND EXPRESSLY DISCLAIM ANY AND ALL, REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE. WE DO NOT REPRESENT OR WARRANT, AND EXPRESSLY DISCLAIM THAT: (A) OUR PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR (B) THE WEBSITE OR THE SERVER(S) THAT MAKE THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

16. DISCLAIMER OF LIABILITIES

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL WE OR ANY OF OUR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, FEES, COSTS OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE PRODUCTS, OR YOUR OR A THIRD-PARTY’S USE OR ATTEMPTED USE OF THE WEBSITE OR ANY PRODUCT, REGARDLESS OF WHETHER WE HAVE HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES, FEES, COSTS, OR CLAIMS. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR PRODUCTS, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR OTHER DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE ALLEGEDLY CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, OR OTHERWISE. IF, NOTWITHSTANDING THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, WE ARE FOUND LIABLE UNDER ANY THEORY, OUR LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO USD $500.00. THIS LIMITATION OF LIABILITY SHALL APPLY FOR ALL CLAIMS, REGARDLESS OF WHETHER WE WERE AWARE OF OR ADVISED IN ADVANCE OF THE POSSIBILITY OF DAMAGES OR SUCH CLAIMS. SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

17. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND

CLASS ACTION WAIVER PLEASE READ THIS PROVISION CAREFULLY; IT REQUIRES YOU TO ARBITRATE ANY DISPUTE OR CLAIM BETWEEN YOU AND US ON AN INDIVIDUAL BASIS. YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THIS ARBITRATION PROVISION, OUR PRIVACY POLICY OR TERMS OF SALE, OUR ADVERTISING OR MARKETING PRACTICES, OR OUR PRODUCTS OR SERVICES SHALL BE SUBMITTED TO BINDING, FINAL, AND CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS CONSUMER ARBITRATION RULES. THIS ARBITRATION PROVISION SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT (“FAA”), 9 U.S.C. §§ 1-16, AND THE ARBITRATOR SHALL BE BOUND BY THE TERMS OF THIS ARBITRATION PROVISION. THE ARBITRATOR SHALL HAVE THE EXCLUSIVE AND SOLE AUTHORITY FOR DETERMINING WHETHER A DISPUTE OR CLAIM IS ARBITRABLE. THE ARBITRATOR SHALL FOLLOW APPLICABLE SUBSTANTIVE LAW OF THE STATE OF WYOMING TO THE EXTENT CONSISTENT WITH THE FAA, AND SHALL BE AUTHORIZED TO AWARD ALL REMEDIES AVAILABLE IN AN INDIVIDUAL LAWSUIT UNDER SUBSTANTIVE LAW, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, STATUTORY AND PUNITIVE DAMAGES, DECLARATIVE, INJUNCTIVE AND OTHER EQUITABLE RELIEF, INCLUDING PUBLIC INJUNCTIVE RELIEF, AND ATTORNEYS’ FEES AND COSTS WHERE AVAILABLE UNDER APPLICABLE SUBSTANTIVE LAW. THE ARBITRATOR MAY ONLY RESOLVE DISPUTES OR CLAIMS BETWEEN YOU AND US AND MAY NOT CONSOLIDATE CLAIMS OR PROCEEDINGS WITHOUT OUR CONSENT. THE ARBITRATOR MAY NOT HEAR CLASS OR REPRESENTATIVE CLAIMS OR REQUESTS FOR RELIEF ON BEHALF OF OTHER INDIVIDUALS. IF A COURT OR ARBITRATOR DECIDES THAT ANY PART OF THIS AGREEMENT TO ARBITRATE CANNOT BE ENFORCED AS TO A PARTICULAR CLAIM FOR RELIEF OR REMEDY, THEN THAT CLAIM OR REMEDY (AND ONLY THAT CLAIM OR REMEDY) MUST BE BROUGHT IN COURT AND ANY OTHER CLAIMS MUST BE ARBITRATED. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU AGREE THAT WE HAVE THE RIGHT TO BRING A CLAIM AGAINST YOU IN THE STATE OR FEDERAL COURTS OF WYOMING FOR INJUNCTIVE RELIEF, EQUITABLE RELIEF, OR OTHERWISE ARISING FROM ANY POTENTIAL OR ACTUAL MISAPPROPRIATION OR INFRINGEMENT OF OUR INTELLECTUAL PROPERTY RIGHTS AND YOU AGREE THAT VENUE IS PROPER AND THAT YOU ARE SUBJECT TO PERSONAL JURISDICTION IN SUCH FORUM. UNLESS YOU TIMELY OPT-OUT, YOU WILL NOT HAVE THE RIGHT TO: (A) HAVE A COURT OR JURY DECIDE YOUR DISPUTE OR CLAIM; (B) OBTAIN INFORMATION PRIOR TO THE HEARING TO THE SAME EXTENT THAT YOU WOULD HAVE IN COURT; (C) PARTICIPATE IN A CLASS ACTION IN COURT OR IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR CLASS OPPONENT; (D) ACT AS A PRIVATE ATTORNEY GENERAL IN COURT OR IN ARBITRATION; OR (E) JOIN OR CONSOLIDATE YOUR DISPUTE OR CLAIM WITH THE DISPUTE OR CLAIM OF ANY OTHER PERSON. OTHER RIGHTS THAT YOU WOULD HAVE HAD IF YOU WENT TO COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE THAT YOU PURCHASED A PRODUCT OR SERVICE THROUGH OUR WEBSITE BY SENDING A LETTER TO: ATTN. LEGAL DEPARTMENT, 30 N GOULD STREET, SHERIDAN, WYOMING 82801, STATING YOUR NAME, THE PRODUCT YOU PURCHASED, AND YOUR INTENT TO OPT OUT OF ARBITRATION.

18. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless us, our parent, subsidiaries, predecessors, successors and affiliates, and their respective partners, officers, directors, agents, representatives, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, actions, losses, liabilities, damages, expenses, demands and costs of any kind, including, but not limited to, reasonable attorneys’ fees, arising out of, resulting from, or in any way connected with or related to (1) your breach of these Terms, the documents they incorporate by reference, or the Agreement; (2) your breach of any representations or warranties in this Agreement; or (3) your violation of any law or the rights of a third-party.

19. THIRD-PARTY WEBSITES AND LINKS

Our Website may include materials from third-parties or links to third-party websites. We are not liable for any third-party materials or websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third-party.

20. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

Anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, testimonials, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and we shall have the right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. You represent and warrant that you are the owner or have sufficient rights to share the Submissions with us. Testimonials and reviews provided by customers are their personal opinions and experiences. They do not necessarily reflect the typical experience of other customers, and individual results may vary. We do not guarantee that you will experience the same benefits as those described in any testimonials or reviews. Any claims made in testimonials about the benefits of our products are based on individual experiences and should not be taken as guarantees of similar results. Some testimonials may be fictional or illustrative stories intended to demonstrate potential benefits; these are not real experiences and are clearly marked as such where used. If you have been compensated or provided with free products in exchange for your testimonial or review, you must disclose this information in your submission. Failure to disclose any material connection may violate FTC guidelines. We reserve the right to correct grammatical and typing errors, to shorten testimonials prior to publication or use, and to review all testimonials prior to publication or use. We shall be under no obligation to use any, or any part of, any testimonial or product review submitted.

21. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE; INTELLECTUAL

PROPERTY RIGHTS

a. DMCA Notice

This Website maintains specific contact information provided below, including an email address, for notifications of claimed infringement regarding materials posted to this Website. All notices should be addressed to the following contact person: Notification of Claimed Infringement:Attn: DMCA/Copyright Agent30 N Gould Street, Sheridan, Wyoming 82801Tel: (888) 426-8523Email: [email protected] You may contact our agent for notice of claimed infringement specified above with complaints regarding allegedly infringing posted material and we will investigate those complaints. If the posted material is believed in good faith by us to violate any applicable law, we will remove or disable access to any such material, and we will notify the posting party that the material has been blocked or removed. In notifying us of alleged copyright infringement, the Digital Millennium Copyright Act requires that you include the following information: (i) description of the copyrighted work that is the subject of claimed infringement; (ii) description of the infringing material and information sufficient to permit us to locate the alleged material; (iii) contact information for you, including your address, telephone number and/or email address; (iv) a statement by you that you have a good faith belief that the material in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law; (v) a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (vi) a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner’s behalf. Failure to include all of the above-listed information may result in the delay of the processing of your complaint.

b. Intellectual Property

Rights, License The audio and video materials, images, photographs, articles, opinions, and other text, graphics, illustrations, logos, depictions, layouts, compilations, designs, interfaces, digital downloads, software, data compilations and other content associated with the Website (the “Content”) are owned or licensed by and to us or other authorized third parties and are protected by intellectual property, copyright, trademark, trade dress and other laws in the U.S. and in other countries. You must comply with all such laws and applicable copyright, trademark or other legal notices or restrictions. You shall not remove or alter any copyright, trademark, or other legal notices marked on the Content. As between you and us, we will retain all right, title, and interest in and to the Website and the Content. No transfer of ownership to any portion of the Content shall be made as a result of any access you are granted. Except as expressly set forth in these Terms of Sale or expressly granted to you in writing by us, no rights are granted to you. You agree to abide by any and all additional copyright notices, information or restrictions contained in any part of the Website. The compilation of the Content on the Website is our exclusive property. You are only permitted to access and view the Content for personal, non-commercial purposes in accordance with these Terms of Sale, and may not build a business or other enterprise utilizing any of the Content, whether for profit or not. Except as provided in these Terms of Sale or otherwise expressly authorized by us in writing, you may not (either directly or through the use of any software, device, internet site, web-based service or other means) download, stream capture, store in a database, archive or otherwise copy any part of the Website or Content; upload, sell, rent, lease, lend, broadcast, transmit or otherwise disseminate, distribute, display or perform any part of the Website or Content; license or sublicense any part of the Website or Content; or in any way exploit any part of the Website or Content. In addition, except as provided in this Terms of Sale or otherwise expressly authorized by us in writing, you are strictly prohibited from modifying Content; creating, distributing or advertising an index of any significant portion of the Content; or otherwise creating derivative works or materials that otherwise are derived from or based in any way on the Content, including mash-ups and similar videos, montages, translations, desktop themes, fonts, icons, wallpaper, greeting cards, and merchandise. This prohibition from creating derivative works is applicable even if you intend to give away the derivative material free of charge.

c. Copyright

The copyright in all materials provided on the Website is owned by us or our affiliate(s). Except as stated herein, none of the material contained in the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without our prior written consent. Permission is hereby granted to view, copy, print and download the materials on the Website for personal, noncommercial use only, provided such materials are used solely for informational purposes, and all copies, or portions thereof, include this copyright notice. We may revoke any of the foregoing rights at any time. You may not, without our prior written consent, "mirror" any material contained on the Website on any other server. Upon termination of any rights extended hereunder, you must immediately destroy any downloaded and printed materials obtained from any Website. Any unauthorized use of any material contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

d. Trademarks

The trademarks, service marks and logos ("Trademarks") used and displayed on the Website are registered or unregistered Trademarks of ours. Nothing on the Website shall be construed as granting, by implication, estoppel or otherwise any license or right to use any Trademark displayed on the Website without the prior written consent of the Trademark owner. Our name or any Trademark may not be used in any way including in any advertising or publicity pertaining to distribution of materials on the Website without our prior written consent. We prohibit the use of any of our logos and Trademarks as a "hot" link to any web site unless establishment of such link is approved in advance by us in writing.

22. ELECTRONIC COMMUNICATIONS

You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

23. ASSIGNMENT

You may not assign any of your rights under these Terms, and any such attempt will be null and void. We and our affiliates may, in their individual discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to these Terms if some or all of our business is transferred to another entity by way of merger, sale of its assets or otherwise.

24. NO WAIVER

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

25. SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

26. TERMINATION

In the event that we terminate this Agreement, Sections 2-5, 12-28, as well as any representations, warranties, and other obligations made or taken by you, shall survive the termination of this Agreement.

27. SMS PERMISSIONS

By submitting your phone number on this website, you agree to our Messaging Terms and Messaging Privacy Policy. Message frequency varies per user.Message and data rates may apply.Text HELP for help. Text STOP to unsubscribe.Carriers are not liable for delayed or undelivered messages.

28. ENTIRE AGREEMENT

These Terms, the Agreement, and any policies or operating rules posted by us on the Website or in respect to the Website constitute the entire agreement and understanding between you and us, and supersedes and replaces any prior or contemporaneous agreements. Any ambiguities in the interpretation of these Terms or the Agreement shall not be construed against the drafting party.

29. QUESTIONS OR ADDITIONAL INFORMATION

If you purchased a product or service through the Website, please contact Customer Support by email at [email protected] or by phone at (888) 426-8523.

United States Office

30 N Gould StreetSheridan, Wyoming 82801

Tel: (888) 426-8523 Email: [email protected] For all correspondence by mail, please send it to the following address:Do not send product returns to this address. Contact our support team for our product return address.30 N Gould StreetSheridan, Wyoming 82801

Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. © 2026 All Rights Reserved.

Refund Policy

Thank you for shopping at PyroX. We value your satisfaction and aim to provide a hassle-free experience when it comes to cancellations, returns, and refunds. Please read this policy carefully to understand your rights and responsibilities.

1. Cancellation Policy

1.1 Cancellation for Digital Products

If you wish to cancel your order before accessing or downloading the digital product, please contact our customer service team immediately.

📞 Phone: (888) 426-8523

📧 Email: [email protected]

📝 Mail: 30 N Gould St Ste R, Sheridan, WY 82801

If your cancellation request is received before the digital product is accessed or downloaded, we will process the cancellation without any additional charges.

1.2 Cancellation for Physical Products

If you wish to cancel your order before it has shipped, please contact our customer service team immediately. If the product has already been shipped, cancellation may no longer be possible, and you will need to initiate a return upon receipt.

2. Return and Refund Policy

2.1 Refund Policy for Digital Products

Refund requests for digital products are accepted within 30 days of the original purchase date.

Eligibility Requirements:

Refunds will only be granted if the product is defective or does not match the description.

2.2 Refund Policy for Memberships & Subscriptions

Non-Refundable Terms:

After 14 days of any billing cycle, subscription fees become non-refundable, unless required by law.

2.3 Return and Refund Policy for Physical Products

Return Window:

Physical products can be returned within 30 days from the date of receipt.

Condition Requirements:

Items must be unused, in their original condition and packaging. Returns that do not meet these conditions may be subject to denial or a partial refund.

How to Initiate a Return:

Contact our customer service team:

📞 Phone: (888) 426-8523

📧 Email: [email protected]

📝 Mail: 30 N Gould St Ste R, Sheridan, WY 82801

Once the return is approved and the product is received, refunds will be processed within 5–7 business days to the original payment method.

3. Exceptions and Non-Refundable Items

The following items are non-refundable:

– Gift cards or promotional vouchers

– Items marked as “Final Sale” or “Non-Returnable”

– Digital products that have already been accessed or downloaded

(unless defective or misrepresented)

4. Damaged or Defective Products

4.2 Physical Products

If your physical product arrives damaged or defective, contact our customer service team with photos or other supporting evidence of the issue. We will replace or refund the product based on the situation.

5. Refund Process

Refunds will be issued to the original payment method used during purchase. Processing time: 5–7 business days after approval. Refund processing times may vary based on your financial institution.

6. Communication and Support

Prompt communication is essential for a smooth return process. Please notify us as soon as possible and follow our support team's instructions. For assistance, contact us at:

📞 Phone: (888) 426-8523

📧 Email: [email protected]

📝 Mail: 30 N Gould St Ste R, Sheridan, WY 82801

7. Policy Modifications

PyroX reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for updates.

8. Need Help?

If you have any questions or concerns about this Refund and Return Policy, please contact our customer service team:

📞 Phone: (888) 426-8523

📧 Email: [email protected]

📝 Mail: 30 N Gould St Ste R, Sheridan, WY 82801

We are here to assist you and ensure you have a positive experience with PyroX.